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EMOTIONAL INTELLIGENCE · SCHUTTE SSEIT + WONG & LAW

Emotional intelligence (EQ): what a self-report test can really tell you

What emotional intelligence is, why our EQ test uses two scales side by side, why there is no EQ percentile, and how self-reported EQ differs from real emotional skill.

· 2 min read

"High EQ" gets used as a compliment for everything from good listening to smooth office politics. In research, emotional intelligence has a narrower meaning: how you perceive, use, understand, and manage emotion in yourself and others.

This guide explains how our emotional intelligence test works and why it deliberately leaves out the number most EQ quizzes lead with.

QUICK DEFINITION

An emotional intelligence test measures how a person perceives, uses, understands, and manages emotion in themselves and others. This test administers two separate self-report instruments: the 33-item Schutte Self-Report Emotional Intelligence Test (1998), scored as a single global total, and the 16-item Wong and Law Emotional Intelligence Scale (2002), which reports four subscales. Self-report emotional intelligence measures beliefs about one's own emotional functioning, which is distinct from a measured emotional ability.

Two scales, never merged

The test administers two separate published instruments: the 33-item Schutte Self-Report Emotional Intelligence Test (1998), scored as one overall total, and the 16-item Wong and Law Emotional Intelligence Scale (2002), which reports four facets. They were built on different models, so they are scored separately and never averaged. Seeing whether they agree is more informative than either alone.

Why there is no EQ percentile

An honest percentile needs a current, representative comparison group, and neither instrument has one for a general web audience. Your Schutte total is described against the mean the original authors published for their own 1990s samples — a reference point, not a ranking. Any site offering a precise EQ percentile from a short quiz is using norms it has not shown you, or inventing them.

Self-reported EQ is not the same as emotional skill

These scales measure how you describe your own emotional functioning. Self-report EQ correlates more strongly with personality traits — especially Extraversion and Emotional Stability — than with demonstrated skill at reading or managing emotion. They also have few or no reverse-worded items, so agreeing with everything inflates scores.

The most useful check is simple: ask two people who know you well to rate you on the same facets and compare.

Expect it to move

EQ self-report is noticeably state-dependent. A difficult few weeks will move these scores in a way it would not move your Big Five. Watch the pattern across retakes rather than any single number — and if things have been hard lately, our guide to self-compassion may be more useful right now.

TRY IT YOURSELF

Take the free Emotional Intelligence test

49 questions, about 8 min. No sign-up — your answers stay on your device.

Start the test →

This guide is for self-reflection and general education. It is not medical, psychological, or career advice, and no questionnaire here is a diagnosis.

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SOURCES

Where the facts in this guide come from

  1. [1]
    Schutte, N. S., Malouff, J. M., Hall, L. E., Haggerty, D. J., Cooper, J. T., Golden, C. J., & Dornheim, L. (1998). Development and validation of a measure of emotional intelligence. Personality and Individual Differences, 25(2), 167–177. ↗

    The source of the 33 items and of the single total score used here. Items 5, 28 and 33 are reverse-scored. The authors developed and validated the scale as one global measure; that is why no subscales are reported.

  2. [2]
    Petrides, K. V., & Furnham, A. (2000). On the dimensional structure of emotional intelligence. Personality and Individual Differences, 29(2), 313–320. ↗

    One of several proposed multi-factor readings of the Schutte scale. It is cited here to explain why this test does not use one: the proposed structures disagree with each other, and no settled item-to-factor key is published, so any subscales shown would be invented rather than sourced.

  3. [3]
    Wong, C. S., & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude. The Leadership Quarterly, 13(3), 243–274. ↗

    The source of the 16 items and of the four subscales — Self-Emotion Appraisal, Others' Emotion Appraisal, Use of Emotion, and Regulation of Emotion — reported on the result page. Unlike the Schutte scale, these subscales are defined and validated by the instrument's own authors.

  4. [4]
    Joseph, D. L., & Newman, D. A. (2010). Emotional intelligence: An integrative meta-analysis and cascading model. Journal of Applied Psychology, 95(1), 54–78. ↗

    Why this page is careful about what a self-report emotional-intelligence score means. Self-report and ability-based measures of emotional intelligence correlate only modestly with each other, and self-report measures overlap substantially with ordinary personality traits.